Refund policy

Drop & Dink Refund & Exchange Policy

We want you to love your gear as much as you love the game. If something isn’t quite right, we’ll do our best to make it right.

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Eligibility Window

We accept refund and exchange requests within 30 days of purchase. If 30 days have passed, we unfortunately can’t guarantee a refund or exchange.

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What’s Eligible

To be eligible for a refund or exchange, your item must meet the following conditions:

• Unworn

• Unwashed

• No signs of wear, stains, or damage (light handling OK)

• In its original condition and packaging

You may choose between:
✅ A cash refund (returned to your original payment method)
✅ A product exchange of equal value

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Fulfillment Center Items

Some of our items are shipped through third-party fulfillment centers. These items may not be eligible for refunds or exchanges and are reviewed on a case-by-case basis.

We will always work to advocate for you with our partners, but cannot guarantee a return or exchange for items shipped from these facilities.

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How to Start a Return or Exchange

Email us at letschat@dropanddink.com with your order number, item(s) in question, and whether you’re requesting a refund or exchange.
Our team will respond within 2–3 business days to guide you through the next steps.

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Return Shipping

Customers are responsible for return shipping costs unless the item was incorrect, damaged, or defective upon arrival.

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We appreciate your support and your style. Thanks for reppin’ Drop & Dink!